Privacy Policy

Last updated: October 8, 2026

This Privacy Policy explains how LITHRUNE collects, uses, stores, and shares personal information when you visit lithrune.com, create an account, place an order, contact us, submit a review, or otherwise interact with our services.

By using this website, you acknowledge the practices described in this policy.

1. Who We Are

LITHRUNE is the brand and trading name used for this online store.

The legally required identity and contact details of the website operator and data controller are available on our Business Information page.

For privacy enquiries, contact: info@lithrune.com.

2. Information We Collect

Depending on how you use the website, we may collect the following information:

Identity and contact information

• Name
• Email address
• Telephone number
• Billing and delivery addresses
• Account username and account details

Order and transaction information

• Products ordered
• Order value, currency, discounts, and taxes
• Shipping method and tracking information
• Order history, returns, exchanges, and refunds
• Customization, engraving, sizing, or product instructions

Payment information

Payments are processed by the payment providers shown during checkout. LITHRUNE does not normally receive or store complete payment-card numbers.

We may receive limited payment information such as payment status, transaction reference, payment method, billing details, and fraud-screening results.

Technical and usage information

• IP address
• Browser, device, and operating-system information
• Pages viewed and actions taken on the website
• Referral source and approximate location
• Login, security, and error-log information
• Cookie and consent preferences

Communication and submitted content

• Customer-service messages
• Return or complaint information
• Product reviews, ratings, photographs, and videos
• Newsletter or marketing preferences
• Survey or promotional responses

3. How We Collect Information

We collect information:

• Directly from you when you place an order, register, or contact us
• Automatically through cookies, logs, and similar technologies
• From payment processors, carriers, and other service providers
• From fraud-prevention and security services
• From publicly available sources where legally permitted

4. How We Use Personal Information

We may use personal information to:

• Process payments and fulfill orders
• Arrange shipping, customs clearance, tracking, returns, and refunds
• Create and administer customer accounts
• Respond to enquiries and provide customer support
• Manage product reviews and customer-submitted content
• Prevent fraud, misuse, and security incidents
• Maintain and improve website performance and user experience
• Measure website traffic and understand customer interactions
• Send marketing communications where permitted
• Comply with tax, accounting, legal, and regulatory obligations
• Establish, exercise, or defend legal claims

5. Legal Bases for Processing

Where the GDPR, UK GDPR, or similar laws apply, we rely on one or more of the following legal bases:

• Contract: processing necessary to accept, fulfill, deliver, return, or refund an order
• Legal obligation: processing required for tax, accounting, customs, consumer-protection, or regulatory purposes
• Legitimate interests: operating and securing the website, preventing fraud, providing support, and improving services
• Consent: optional cookies, marketing communications, and other activities where consent is legally required

You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

6. Cookies and Similar Technologies

We use cookies and similar technologies for essential website functions, shopping-cart operation, security, preference storage, analytics, and other purposes described in our Cookie Policy.

Where required, non-essential cookies will not be activated until consent is provided.

You can review or change your preferences through the cookie banner or visit our Cookie Policy.

7. Payments

Payment information is processed by the payment providers available during checkout. These providers process personal information under their own privacy policies and security procedures.

Information necessary to complete a transaction—including billing details, order amount, currency, and transaction identifiers—may be shared with the selected payment provider.

8. Shipping and Customs

To deliver an order, we may share necessary information with postal operators, couriers, fulfillment partners, customs authorities, brokers, and delivery service providers.

This information may include:

• Recipient name
• Delivery address
• Telephone number and email address
• Order contents and declared value
• Customs or tax information required by law

9. Reviews and Customer Content

When you submit a review, rating, photograph, or video, the content and the display name you provide may be published on the website.

Do not include sensitive personal information in a public review. Reviews may be processed by review-management services where enabled.

10. Marketing Communications

We send promotional emails only where permitted by law and according to your preferences.

You may unsubscribe by using the link in a marketing email or by contacting info@lithrune.com.

We may still send non-promotional messages relating to orders, accounts, security, returns, or legal notices.

11. How We Share Information

We may share personal information with:

• Website-hosting and technical service providers
• Payment processors and financial institutions
• Postal services, couriers, warehouses, and customs providers
• Email, customer-support, and review-management providers
• Analytics, security, backup, and fraud-prevention providers
• Professional advisers such as accountants, lawyers, and insurers
• Government, regulatory, customs, tax, or law-enforcement authorities
• A buyer or successor in connection with a lawful business transaction

Service providers receive only the information reasonably necessary to perform their services and are expected to protect it appropriately.

We do not sell personal information for monetary compensation.

12. International Data Transfers

LITHRUNE operates internationally. Personal information may be processed in China and in other countries where our service providers, payment processors, carriers, hosting providers, or customers are located.

Privacy laws in these countries may differ from those in your country. Where required, we use appropriate contractual, organizational, or other lawful safeguards for international transfers.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, fraud prevention, accounting, tax, regulatory compliance, dispute resolution, and legal claims.

Retention periods may vary according to the type of information:

• Order and transaction records are retained for the period required by tax, accounting, customs, and consumer-protection laws
• Account information is retained while the account remains active and for a reasonable period afterward
• Customer-service records are retained as needed to resolve enquiries and disputes
• Marketing information is retained until consent is withdrawn or the information is no longer required
• Cookie retention periods are described in the Cookie Policy

Some information may be retained after a deletion request where required by law or necessary to establish, exercise, or defend legal claims.

14. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of eligible information
• Restrict or object to certain processing
• Receive certain information in a portable format
• Withdraw consent
• Opt out of marketing communications
• Complain to an applicable data-protection authority

To exercise a privacy right, email info@lithrune.com.

We may request information necessary to verify your identity and protect your account. We will respond within the period required by applicable law.

15. Account Closure and Data Deletion

Customers may contact us to request account closure or deletion of eligible personal information.

Closing an account does not require us to delete order, payment, tax, fraud, security, or legal records that must be retained under applicable law.

16. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No online transmission or storage system can be guaranteed completely secure. Customers are responsible for protecting their account passwords and devices.

17. Children’s Privacy

This website is not directed to children under 16, and we do not knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information, contact info@lithrune.com.

18. Third-Party Links

The website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and LITHRUNE is not responsible for those practices.

19. Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, technology, legal obligations, or data-processing practices.

The current version will be published on this page with an updated revision date.

20. Contact

For privacy enquiries or requests, contact:
info@lithrune.com

Legally required operator details are available on our Business Information page.