Terms & Conditions
Last updated: October 8, 2026
These Terms & Conditions govern your use of lithrune.com and purchases made from LITHRUNE. By using this website or placing an order, you agree to these Terms.
1. About LITHRUNE
LITHRUNE is the brand and trading name used for this online store.
Legally required operator and registration details are available on our Business Information page.
For customer service, contact info@lithrune.com.
In these Terms, “LITHRUNE,” “we,” “us,” and “our” refer to the operator of this online store. “Customer,” “you,” and “your” refer to the person using the website or purchasing our products.
2. Eligibility
You must be legally capable of entering into a binding contract in your country or region to place an order.
If you are under the applicable age of legal majority, you may use this website only with the involvement and consent of a parent or legal guardian.
3. Products and Natural Variations
We make reasonable efforts to display product descriptions, materials, dimensions, colors, and photographs accurately.
Natural gemstones, crystals, pearls, metals, and handmade products may vary in color, pattern, texture, clarity, size, and appearance. These natural or handmade variations are not necessarily defects.
Product colors may also appear differently depending on lighting, photography, screen settings, and device type.
4. Crystal and Wellness Disclaimer
References to energy, intention, spirituality, symbolism, crystal traditions, or wellness are provided for cultural, spiritual, and informational purposes only.
Our products and website content are not intended to diagnose, treat, cure, or prevent any medical or psychological condition and are not substitutes for professional advice. Individual experiences may vary, and no specific result is guaranteed.
5. Prices and Payments
Prices are displayed in the currency shown or selected on the website. Currency conversions may be approximate, and banks or payment providers may apply their own exchange rates or fees.
Available payment methods are displayed during checkout. By submitting an order, you confirm that you are authorized to use the selected payment method.
We may correct obvious pricing, description, or technical errors. If an error affects an order, we will contact you before proceeding or issue an appropriate refund.
6. Orders
Submitting an order constitutes an offer to purchase the selected products. An automated order confirmation acknowledges receipt but does not necessarily constitute final acceptance.
We may reject or cancel an order for legitimate reasons, including product unavailability, payment failure, suspected fraud, incorrect information, delivery restrictions, or legal requirements.
If we cancel a paid order before shipment, the amount paid for the cancelled products will be refunded.
7. Customized Products
Customized products include personalized, engraved, made-to-order, resized, or otherwise altered items.
Customers are responsible for checking names, text, measurements, sizes, and other customization instructions before submitting an order.
Once production has started, a customized order may not be changed or cancelled. Customized products are not eligible for change-of-mind returns, except where they are faulty, damaged, incorrectly supplied, or applicable law requires otherwise.
8. Shipping and Delivery
Orders are dispatched from China. In-stock orders are normally processed within 1–3 business days, and estimated international delivery is generally 15–21 calendar days after dispatch.
Delivery times are estimates and may be affected by customs, carriers, public holidays, weather, remote locations, or other circumstances beyond our reasonable control.
Full delivery, tracking, customs, return, exchange, and refund information is available in our Shipping, Returns & Refunds Policy.
9. Duties and Taxes
International orders may be subject to VAT, GST, import duties, customs charges, brokerage fees, or other government charges.
Unless expressly stated during checkout, these charges are not included in the product price or shipping fee and are the customer’s responsibility.
10. Returns and Consumer Rights
Return eligibility and procedures are described in our Shipping, Returns & Refunds Policy.
Nothing in these Terms excludes or limits mandatory consumer rights relating to faulty, unsafe, damaged, misdescribed, or incorrectly supplied products.
11. Customer Information
Customers are responsible for providing accurate contact, payment, delivery, and customs information.
Please contact us promptly if information needs to be corrected. We cannot guarantee that an order can be changed after processing or dispatch has begun.
12. Jewelry Care and Safety
Jewelry may contain small parts and should be kept away from young children and pets.
Customers with known metal sensitivities or allergies should review product materials before purchasing.
Water, chemicals, cosmetics, perfume, impact, heat, and improper storage may affect the appearance or lifespan of jewelry. Normal wear, accidental damage, misuse, and improper care are not manufacturing defects.
13. Accounts and Reviews
You are responsible for protecting your account credentials and for activity conducted through your account.
Reviews and other submitted content must reflect genuine experiences and must not be unlawful, fraudulent, abusive, misleading, or infringe another person’s rights.
We may moderate or remove content that violates these Terms.
14. Intellectual Property
The LITHRUNE name, logos, photographs, designs, text, graphics, videos, product presentations, and website content are owned by or licensed to LITHRUNE and are protected by applicable intellectual-property laws.
Website content may not be copied, reproduced, distributed, sold, or used commercially without prior written authorization.
15. Prohibited Use
You may not use this website:
- For unlawful, fraudulent, or misleading purposes
- To interfere with website operation or security
- To introduce harmful code or malware
- To collect personal information without authorization
- To submit false orders, reviews, or payment information
- To infringe intellectual-property or privacy rights
16. Website Availability
We aim to keep the website accurate, secure, and available, but uninterrupted or error-free access cannot be guaranteed.
We may update, suspend, restrict, or discontinue website functions where reasonably necessary for maintenance, security, operational, or legal reasons.
17. Liability
Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded.
To the maximum extent permitted by applicable law, we are not responsible for indirect or consequential losses that were not reasonably foreseeable when the contract was formed.
18. Events Beyond Our Control
We are not responsible for delay or failure caused by events beyond our reasonable control, including severe weather, natural disasters, government action, customs disruption, carrier interruption, internet failure, labor disputes, or supply-chain disruption.
Where such an event materially affects an order, we will take reasonable steps to notify the customer and provide any options required by applicable law.
19. Applicable Law
These Terms are governed by the laws applicable to the operator of this online store, without depriving customers of mandatory protections available under the laws of their country or region.
Customers are encouraged to contact us first so that any concern can be resolved in good faith.
20. Changes to These Terms
We may update these Terms to reflect changes to our products, operations, website, or legal obligations.
The current version will be posted on this page with an updated revision date. Changes will not retroactively alter an accepted order unless required by law or agreed with the customer.
21. Contact
For questions about these Terms, an order, or customer rights, contact:
info@lithrune.com
